Delivery & Returns

Shipping

All our shipments are made by Hellenic Post registered mail service. You will be provided with a tracking number by the time we ship your order. You can track your order throw Hellenic Post tracking system here

Order Processing Time

The time we need to prepare an order for shipping varies. We usually need 1 to 3 working days in order to ship each product.

Shipping time

  • Greece  1-2 working days
  • Europe 2-7 working days
  • U.S.A 6-12 working days
  • Rest of the world 6-17 working days

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs.

Returns, Exchanges & Cancellations

We want each of our customers to be very pleased and happy getting our products. If for some reason something is wrong with your purchase or you have changed your mind we gladly accept returns, exchanges, and cancellations.

NOTE: All exchanges and returns can be processed only if the item is in its original condition and packaging.

Returns

We will gladly offer a full refund of the purchased item if you inform us within 3 days of delivery. Customers have to ship the item back to us within 14 days of delivery. In order to process a refund we need 2 working days.

Buyers are responsible for all shipping costs.

Exchanges & Cancellation

If for some reason you want to exchange your item, please contact us.We will be happy to serve you instantly and inform you about all available choices.

If  you want to cancel your order, please request a cancellation within 12 hours of purchase.

Email: info@hylindaleather.com